OpenAthens Troubleshooting Guide: Creating Local Patron Accounts

1. In your OpenAthens Admin account, click on "Add Account" in quick menu on the dashboard.
2. Choose username (It might be easiest to use the beginning of their polk state email address).
3. Specify a password for the user, Try Eagles2022.
4. On the details tab, Add their First Name, Last Name, & Polk State Email address.
5. Skip the Optional Details, & on the Permission sets tab, check the default so that they can access the databases.
6. Complete the account creation, & inform the users of how to access it (see sample email below).

Sample E-mail

Greetings Student,

I've created a guest account for you to access the library's online resources. Here is how you use it:

1. Visit My.Openathens.net
2. Click on the option that says "Sign in with OpenAthens"
3. Use these Credentials:
   Email for student
   Eagles2022
4. You will then have the option of selecting a link to visit the library databases or to do a search for books/eBooks

If you still have issues, please reply to this email.

1.In your OpenAthens Admin account, click on "Add Account" in quick menu on the dashboard.

2. Choose username (It might be easiest to use the beginning of their polk state email address). Specify a password for the user, Try Eagles2021.

3. On the details tab, Add their First Name, Last Name, & Polk State Email address.

4. Skip the Optional Details, & on the Permission sets tab, check the default so that they can access the databases. Complete the account creation, & inform the users of how to access it (see sample email below).